Privacy & Cookies Policy

Hells Bells Made

Last updated: Feb 2026

1. Who We Are

Hells Bells Made is a UK-based sole trader business operating under the trading name Hells Bells Made.

If you have any questions about this policy, please contact:

Email: Hellsbellsmade@gmail.com
Business Address: Breach Rd, Brown Edge, Staffs, ST6 8QG
Phone: 07914 668904

2. What Information We Collect

When you place an order or interact with our website, we may collect:

Your name
Billing and delivery address
Email address
Phone number (if provided)
Payment details (processed securely by third-party providers)
Order details and personalisation information

We may also collect limited technical data such as:

IP address
Browser type
Pages visited
Cookies and usage data

3. How We Use Your Information

We use your information to:

Process and fulfil your orders
Provide customer support
Send order confirmations and updates
Improve our website and services
Comply with legal obligations

We do not sell, rent or trade your personal information.

4. Payment Information

All payments are processed securely through third-party payment providers (such as Wix Payments, Stripe or other selected providers).

We do not store or have access to your full payment card details.

5. Sharing Your Information

We only share your information when necessary to operate our business, including:

Payment processors
Delivery providers (e.g. Royal Mail or courier services)
Website hosting provider (Wix)

These providers only receive the information required to perform their services.

6. Data Retention

We retain customer order information for as long as necessary to:

Fulfil orders
Comply with tax and accounting requirements
Resolve disputes

You may request deletion of your personal data where legally permitted.

7. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to certain processing

To exercise these rights, please contact us using the details above.

8. Cookies

Our website uses cookies to improve your browsing experience and ensure the site functions correctly.

Cookies may be used to:

Enable website functionality
Remember your preferences
Analyse website traffic
Improve performance

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

Where required, a cookie consent banner will appear when you first visit our site.

9. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of these external sites.

10. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. The latest version will always be available on this page.